Terms of Service

RALPH Hospitality and RALPH Poshtels are operated by Venus Mission Co., Ltd.. By booking a stay through this website you enter into an agreement with Venus Mission Co., Ltd..

Reservations & payment

Rates, availability, deposits and cancellation terms are shown in the booking engine at the time of booking and form part of these terms. A refundable key deposit may be collected in cash at check-in.

Cancellation

Cancellation terms are shown in the booking engine at the time of booking and depend on the rate you choose.

House rules

A valid passport or ID is required at check-in. Smoking inside the building, outside guests (unless allowed by reception), weapons, drugs and illegal items are not permitted. We may end a stay that breaks these rules.

Contact

Questions about a booking: [email protected].